Refund policy

Refund Policy

Refunds:
We will notify you once we have received and inspected your return to inform you if the refund has been approved. If approved, you will be automatically refunded to your original payment method within 10 business days.

Processing Time:
It may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at shopvendasgui@gmail.com.

European Union Cooling-Off Period:
For orders shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason without justification. The item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.